Every good that arrives at our warehouse is covered by insurance. We have a policy that protects the property of our customers from potential damage and fortuitous events. This guarantees the full safety of the goods throughout their storage period.

Yes - we have our own Customs Agency, which offers comprehensive support at every stage of the customs process. We carry out import clearance, export clearance, transit clearance and storage under customs procedure. As a result, our customers are assured that their goods are handled in accordance with regulations and without unnecessary complications.

For more information, visit our customs agency website ALFA Or by contacting our agent directly: +48 609 949 144

We have a transparent and effective complaint procedure that enables us to process claims efficiently. Each complaint should include documentation confirming its validity and the amount claimed.

In case of damage to the goods, please include confirmation of their value and disposal documents - these are necessary to show that the goods were not suitable for resale or use.

Yes - we work on a WMS system tailored to our needs. It allows full control over warehousing and flow of goods, increases operational efficiency and provides customers with real-time insight into the status of orders.

The advancement process is simple and flexible. Customers can submit orders through our WMS system or, alternatively, by email, by contacting Customer Service, who will handle further processing magazyn@alfawarehouses.pl

Of course! We support e-commerce companies with comprehensive services: inventory management, order picking, packing and shipping. We are prepared for the dynamic pace of this industry and flexible to the needs of our customers.

In addition to storing goods, we also carry out co-packing, labeling, segregation, filming, order picking, palletizing and other logistics activities. This allows us to customize the range of services to meet the individual needs of each customer.

Yes. We have a temporary storage warehouse and a bonded warehouse, which allows us to flexibly handle goods requiring customs clearance or short-term storage before release.

We handle about 60 vehicles daily at 20 loading ramps. If necessary, we are able to increase this number up to 100 vehicles per day. This allows us to realize large volumes of goods quickly and on time.