Repair procedure in practice: Customs has not released the goods - how does the repair procedure work and when can it save your cargo?
Incorrect documentation and missing markings can stop your goods at the border. This was the case with lithium-ion batteries for payment terminals, which ended up in our customs warehouse after a decision by Customs.
After analyzing the documentation received, it was found that the product:
- It did not have the required markings - no name and address of the importer in Polish,
- It had no instruction manual and safety information in Polish,
- It had an incorrect declaration of conformity - no reference to Directive 2014/30/EU and the relevant standards.
Repair procedure in practice - what did we do to help the customer?
This allowed the goods to be released and reach the public!
During the implementation of the recovery procedure we provided full customs support - We were in constant contact with Customs, prepared complete photo documentation, and made all required notifications. To confirm the correct execution of the procedure, a customs search was conducted, during which the customs authority verified the correctness of the applied markings and compliance with the requirements.
Thanks to the comprehensive service both in terms of storage, as well as customs formalities, the goods could be effectively marketed.
Do you have a problem with clearance?
Contact us - we know how to effectively manage customs procedures and rescue detained cargo!
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